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  Support > FAQ
 

GraphicMail's Email Marketing FAQs

   
 
When do new credits get added to my account?
What is included in the monthly and Pay-as-you-go account?
What is included in the monthly product fee?
Is there a limit to the number of mailing lists we can have?
What is included in the free trial?
Which payment plan should I select?
Are send credits deducted for invalid addresses?
It's the first of the month, why have my credits not updated?
Where do I receive invoices for my payment?
Which credit cards does your company accept?
Do I have to commit for a certain time period?
Do you charge per email or per subscriber?
How can I change my price plan package?
How do I know when my account has been debited?
How do I make a payment?
How does the billing work?
How does the price structure of your company work?
How many lists can I create?
If I cancel my subscription, how long will my account be active?
If I do not send out any emails during the month, do I still have to pay the monthly fee?
 

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